This Agreement ("Agreement") is entered into as of the date of Client's electronic acceptance ("Effective Date") by and between Chapter One Eight, operated by Victoria A. Roach ("Advisor," "we," "us," or "our"), and the Client organization identified in the intake process ("Client," "you," or "your").
Advisor provides strategic advisory services through structured "Blueprint Packages," including but not limited to: The Overhead Reduction Blueprint, The Sovereign Website Blueprint, and The Secure AI Agent Blueprint. Each Blueprint Package includes access to Advisor's proprietary methodology, step-by-step handbooks, digital resources, advisory sessions, and portal access as specified at time of enrollment.
Advisor's services operate on a "Done-With-You" (DWY) advisory model. Client acknowledges and agrees:
Services are self-paced. Client is not paying for a fixed period of time. Client is paying for completion of the selected Blueprint Package. Portal access remains active as long as Client is actively progressing through their Blueprint or has communicated with Advisor within the past 30 days.
Fees for services are as specified in the Client's individual invoice and are based on the Tier selected (Foundation, Standard, or Enterprise) for each Blueprint Package.
Payments are processed through Stripe. Client is responsible for payment processing fees, which are itemized separately on the invoice.
Scholarships, when granted, reduce the final invoice amount but do not alter any other terms of this Agreement. Scholarship recipients remain fully bound by all provisions herein.
All fees are non-refundable once Client has been granted portal access. Because the intellectual property and methodology are delivered immediately upon portal access, refunds are not offered for change of mind, organizational changes, or failure to complete the Blueprint.
Client may request an account pause at any time. Paused accounts retain all progress but suspend active engagement. Advisor may reactivate the account upon Client's written request. No refund is issued for paused time.
All materials provided through Chapter One Eight, including but not limited to blueprints, methodologies, handbooks, checklists, templates, workflows, frameworks, decision matrices, video content, chat guidance, and any proprietary content, remain the sole and exclusive intellectual property of Chapter One Eight and Victoria A. Roach.
Client receives a limited, non-exclusive, non-transferable, revocable license to use these materials solely for the internal benefit and operation of Client's own organization. This license does not grant Client any ownership rights.
Client shall NOT:
Client agrees that during the term of this Agreement and for a period of five (5) years following completion or termination, Client shall not:
For clarity, this Agreement does NOT prohibit Client from:
If Client is asked by a third party how they achieved their results, Client agrees to attribute Chapter One Eight and refer the interested party to Advisor rather than attempting to replicate Advisor's methodology for that third party's benefit.
Both parties acknowledge they may access confidential information about the other during this engagement. Both parties agree to maintain the confidentiality of such information and not disclose it to third parties without written consent.
Advisor collects and maintains Client organizational data, communications, and progress information solely for the purpose of providing services. This data is protected per Advisor's Privacy Policy.
Advisor may reference Client's organization in general terms in marketing materials. Advisor will not identify Client by name in public materials without Client's written permission.
Client is responsible for maintaining the confidentiality of portal login credentials. Client shall not share portal access with individuals outside their designated organizational team.
Client shall not attempt to access other clients' data, circumvent portal access controls or download restrictions, use the portal for illegal purposes, or harass Advisor or Advisor's staff.
Advisor reserves the right to update, revise, add to, or remove portal content at Advisor's sole discretion to maintain quality and reflect evolving best practices.
Upon completion of a Blueprint, Client retains read-only reference access to summary materials but may not retain access to detailed step-by-step methodology content.
While Advisor brings extensive expertise, Advisor makes no guarantee of specific outcomes, cost savings, revenue growth, or other results. Success depends on Client's execution, organizational context, market conditions, and factors outside Advisor's control.
Advisor is not a lawyer, accountant, or tax professional. Advisor's guidance is strategic and operational. Client should consult qualified professionals for legal, financial, tax, or regulatory matters.
Advisor may recommend third-party tools, platforms, or services. Advisor is not responsible for the performance, availability, or terms of these third parties.
To the maximum extent permitted by law, Advisor's total liability under this Agreement shall not exceed the total fees paid by Client under this Agreement. Advisor shall not be liable for indirect, incidental, consequential, or punitive damages.
This Agreement begins on the Effective Date and continues until Client completes their Blueprint Package(s) or either party terminates as provided below.
Client may terminate at any time by providing written notice. Fees paid are non-refundable. Portal access will be revoked upon termination.
Advisor may terminate for cause, including breach of any provision, failure to respond for 60+ days after inactivity outreach, abusive conduct, or attempted violation of IP or non-compete provisions.
The following provisions survive termination indefinitely: Intellectual Property (Section 3), Non-Compete (Section 4), Confidentiality (Section 5), and Disclaimers (Section 7).
This Agreement is governed by the laws of the District of Columbia, without regard to conflict of law principles.
Any dispute arising from this Agreement shall first be attempted to be resolved through good-faith negotiation. If unresolved after 30 days, disputes shall be resolved through binding arbitration in Washington DC under the rules of the American Arbitration Association.
This Agreement, together with the intake form responses and any invoices, constitutes the entire agreement between the parties and supersedes all prior discussions or agreements.
Advisor may update this Agreement from time to time. Material changes will be communicated to active Clients with 30 days' notice.
If any provision of this Agreement is found unenforceable, the remaining provisions remain in full force.
By clicking "I Agree" during portal enrollment, or by making payment for services, Client acknowledges that Client has read, understood, and agrees to be bound by this Agreement.
Chapter One Eight
Victoria A. Roach, Advisor
hello@chapteroneeight.com