← Back to Chapter One Eight

Privacy Policy

Chapter One Eight — Last Updated: 2026

Chapter One Eight ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.

Information We Collect

We collect information you voluntarily provide, including:

  • Contact information (name, email, phone number)
  • Organization details (organization name, type, size, budget)
  • Intake form responses and communications
  • Payment information (processed securely through Stripe, we do not store credit card details)
  • Portal activity and engagement data (once you become a client)

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, and pages visited.

How We Use Your Information

We use your information to:

  • Respond to your inquiries and schedule discovery calls
  • Provide our advisory services and portal access
  • Send you emails related to your engagement (confirmations, updates, reminders)
  • Improve our services and content
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We use trusted third-party services to operate our business, including:

  • Stripe for payment processing
  • Cal.com for scheduling
  • Resend for transactional emails
  • Supabase for database and authentication
  • Cloudflare for domain management and hosting
  • GitHub for code hosting

These providers have their own privacy policies governing how they handle data.

Cookies

Our website may use cookies and similar technologies to improve your experience. You can control cookies through your browser settings.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt out of marketing communications

To exercise these rights, email hello@chapteroneeight.com.

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, contact:

Chapter One Eight
Victoria A. Roach
hello@chapteroneeight.com

← Back to Chapter One Eight